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Your privacy is how we build trust

We know your account details, payment history and personal information matter. Our privacy policy explains exactly what data we collect, how we keep it safe, and what rights…

Account security verifiedPayment data encryptedYour rights explained clearly
homebet88 slot Your privacy is how we build trust
REACH OUR TEAM

Contact us about your privacy

We answer privacy questions and data-access requests through multiple channels so you can reach us the way that works best for you.

Live chat Available on homebet88 slot during Indonesia business hours.
Email support Send privacy requests to our compliance team.
Account settings Update your email, phone and notification preferences directly in your account dashboard under Profile…
SECURITY & CONTROL

How we protect your data and respect your choices

Data security is built into our platform from day one. We use industry-standard encryption for all communications between your device and our servers.

Password protection

Your login credentials are hashed using industry algorithms. We never see or store your plain-text password.

Encryption in transit

Every login, deposit and withdrawal uses TLS encryption. Data moving between your phone or laptop and our servers is protected…

Payment data handling

DANA, OVO, GoPay and QRIS transactions are tokenised. We store only a reference, not your full payment details, so your…

Cookie consent

We use cookies to keep you logged in and remember your lobby settings.

Data retention periods

Active account data is kept as long as you play. After account closure, we retain transaction records for regulatory compliance…

Your access rights

Request a copy of all data we hold about you, ask us to correct errors, or request deletion where local…

Questions about your data and privacy on homebet88 slot

We've gathered the privacy questions we hear most from Indonesia players. If you don't find your answer here, reach out to our support team via live chat or email—we're here to explain how we handle your information.

We collect your full name, date of birth, email address, phone number and residential address for account verification. We also record your DANA, OVO, GoPay or QRIS transaction history and game activity. This data helps us verify your identity, process withdrawals and comply with anti-money-laundering regulations.

Each payment method is processed through encrypted channels. We use token-based storage, meaning we don't retain your full payment credentials—only a secure reference to authorise future deposits and withdrawals. Your transaction history is encrypted at rest and accessible only by authorised staff.

We do not sell your personal data to third parties for marketing purposes. We share account and payment information only with payment processors, regulatory bodies where required by law, and anti-fraud partners to keep your account safe. All sharing agreements include strict confidentiality clauses.

After account closure, we retain anonymised transaction records for the period required by Indonesian financial regulations, typically two to five years. Personal identifiers (name, email, phone) are deleted within thirty days unless legal holds apply. You can request earlier deletion where local law permits.

Yes. Submit a data-access request via live chat or email support, and we'll compile all records associated with your account within seven business days. The file includes your profile, transaction history, game activity and any communications with our team.

We use cookies to keep you logged in, remember your lobby preferences and analyse how you use the platform. Essential cookies can't be disabled without breaking functionality. You can manage non-essential cookies in your browser settings or contact support to opt out of analytics tracking.

Contact our live-chat support immediately or email us if you notice unauthorised activity. Change your password right away through Account Settings > Security. We'll review your account history and help you secure it. For players in Surabaya or across Indonesia, support responds during business hours.